Using Feedback to drive Performance
Introduction
* Everything is feedback.
*Feedback is a critical part of performance.
*Feedback directly affects the ouctcomes of your team.
To unlock real performance you must learn how to utilize feedback effectively.It`s a game_changer for your team.
Purposes of feedback
* Purposes of performance feedback,
- To reinforce good behavior (positive reinforcement feedback)
- To correct undesired behavior (corrective reinforcement feedback)
- To coach or improve upon behavior (coaching reinforcement feedback)
Personalized Feedback
* To make your performance feedback more powerful, you should make it personal.
* To make powerful personal feedback, there are a few different things that you should know,
- should get to know the person better (build a good rapport)
- Tailor your feedback to fit the person.
- Ask about their preferences.
- Be personal and genuine.(asking a person's name and saying it correctly)
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