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  People rely on body language and tone to grasp the real meaning of messages. Without these cues, we misunderstand each other more quickly, argue more, and walk away faster from relationships. In the virtual world—where most business is conducted—it’s even harder to communicate. If you want to build closer relationships with colleagues and clients, digital body language is your solution. Join collaboration expert Erica Dhawan as she explains how to use digital body language to close the empathy gap between you and your team. Learn why it’s important to always assume the best intent in others, and find out how to carefully craft your responses, communicate your feelings, and negotiate delicate power dynamics. With these tips, you can take charge of your communications online and off.

 Introduction to Body Language   ( more Readings >  Introduction to Body Language ) *The study of body language helps gauge and comprehend the attitude      -humble, arrogant, condescending, dominating, submissive, influence, etc. *And emotions      -dismal,ecstatic, depressed, anger, impatience, indifferent, etc. *Of a person and helps decipher one's personality , in dyadic and group situations      -interviews , group discussions, presentations, interrogations, media presence *Important because it alerts us to inconsistencies  between what one says and what one conveys *Intonation , gesture , even omission is what the interactant has in mind while assessing communication and/or providing feedback. * Nonverbal cues include macro and micro expressions *Micro expressions : Paul Ekman , Telling Lies (1985). Human faces often reveal sentiments which we want to deliberately conceal, tiny/fast * Of and through touch , ...

Introduction * Everything is feedback. *Feedback is a critical part of performance. *Feedback directly affects the ouctcomes of your team. To unlock real performance you must learn how to utilize feedback effectively.It`s a game_changer for your team.  Purposes of feedback * Purposes of performance feedback,       - To reinforce good behavior (positive reinforcement feedback)       - To correct undesired behavior (corrective reinforcement feedback)       - To coach or improve upon behavior (coaching reinforcement feedback)  Personalized Feedback * To make your performance feedback  more powerful, you should make it personal.  * To make powerful personal feedback, there are a few different things that you should know,       - should get to know the person better (build a good rapport)        - Tailor your feedback to fit the person .       - Ask abou...